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Gah, can I order a round of smiting to go?
The setup: I repalced the motor mounts in Emily back in October, the new ones have a lifetime warrentee. Pulling the engine yesterday I discovered both of them have self-destructed. So I need to order replacements.
Knowing they were a rare part I called the Autozone warehouse (in southington, 20 miles away) in hopes that they might have them in stock. they don't but can order them for Tuesday. Except I can't order them over the phone. Not because I have to pay for them, and not because they need them or anything, but because apparently it is against some rule to do the exact same thing they would do if I was standing in front of them. They had even looked up in the computer and found where I had bought the last set and that they did in fact have a warrentee. When I told them this made no sense since I would have to make two trips from hartford (1 to order, 1 to pick up) they told me the location of the nearest Autozone. Gits.
So I drive out to nearest Autozone. Get brand new employee to help me. Guy is dumb as a box of hair. Takesd him several tries to bring up '1962 mercury comet' in his computer, including getting lost in the 'buick' section for a while. Once I finally lead him by the mouse to the right section and the right part he checks the southington warehouse for them (which from my earlier call I know has none). When the computer displays a result of '0 on hand' he tells me the warehouse has them and starts trying to order them. Unsurprisingly the computer burps at this idea.
Two more employees and a lot of back and forth later I finally get the parts ordered, but I still won't get them until tuesday at the earliest. Whole thing would have been faster if I had just driven to the store, shoved the guy out of the way and ordered them myself.
What made it even worse is other clueless new autozone employee I delt with last time I was in there leaned over and commented about me (I assume trying to be funny) 'Oh watch out, he's trouble.' while I was dealing with all this crap. I was good, I did not rend him down into a small greasy smear right there in the store.
Now I'm all stressed and pissed, the perfect mentality to go back to working on my car.
The setup: I repalced the motor mounts in Emily back in October, the new ones have a lifetime warrentee. Pulling the engine yesterday I discovered both of them have self-destructed. So I need to order replacements.
Knowing they were a rare part I called the Autozone warehouse (in southington, 20 miles away) in hopes that they might have them in stock. they don't but can order them for Tuesday. Except I can't order them over the phone. Not because I have to pay for them, and not because they need them or anything, but because apparently it is against some rule to do the exact same thing they would do if I was standing in front of them. They had even looked up in the computer and found where I had bought the last set and that they did in fact have a warrentee. When I told them this made no sense since I would have to make two trips from hartford (1 to order, 1 to pick up) they told me the location of the nearest Autozone. Gits.
So I drive out to nearest Autozone. Get brand new employee to help me. Guy is dumb as a box of hair. Takesd him several tries to bring up '1962 mercury comet' in his computer, including getting lost in the 'buick' section for a while. Once I finally lead him by the mouse to the right section and the right part he checks the southington warehouse for them (which from my earlier call I know has none). When the computer displays a result of '0 on hand' he tells me the warehouse has them and starts trying to order them. Unsurprisingly the computer burps at this idea.
Two more employees and a lot of back and forth later I finally get the parts ordered, but I still won't get them until tuesday at the earliest. Whole thing would have been faster if I had just driven to the store, shoved the guy out of the way and ordered them myself.
What made it even worse is other clueless new autozone employee I delt with last time I was in there leaned over and commented about me (I assume trying to be funny) 'Oh watch out, he's trouble.' while I was dealing with all this crap. I was good, I did not rend him down into a small greasy smear right there in the store.
Now I'm all stressed and pissed, the perfect mentality to go back to working on my car.
